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Client Testimonials

PAVY Ltd work with businesses from a range of sectors, including manufacturing, landscape architecture, electronics, logistics, property, software, defence, equipment rental and servicing, construction, marketing, consultancy, renewable energy, chauffeuring, catering, waste management, and travel.

A few words from some of our clients...

At Transmission Investment, we are a small team of 16 experienced staff members. We are currently active in acquiring and managing offshore wind farm connections under the UK's offshore transmission owner ('OFTO') regime. We are also an experienced developer of electricity interconnector projects. Frank has provided invaluable guidance as we went through the journey of implementing an Integrated Management System (IMS) into our business. Our IMS consists of two standards - ISO9001 (Quality) and OHSAS18001 (Health and Safety).

Initially, Frank took the time to understand our highly specialised business and drafted a set of procedures that are easy to understand, follow and implement. We then rolled out the IMS into our business and held a workshop where Frank was instrumental in demonstrating the benefits of the system to all staff members. Following the roll-out, Frank carried out two audits (one in our London office and one on site) to ensure compliance to the standards and to identify any gaps/areas of improvement. Following the close-out of open actions from Frank's audits, we went through an external audit process where Frank provided ongoing support; at the end of this process we were successful in gaining certification for both the abovementioned standards.

Throughout the journey, Frank did what was necessary but didn't try to load up the assignment (as consultants do) and was happy to let the business do as much as it thought was necessary. Frank has always been approachable, practical and logical. We look forward to continuing our relationship with Frank in the future and would strongly recommend his services to anyone.

Ravi Kaskana (Asset Manager)
Mike Lee (Director)
Transmission Investment


"Perspectum Diagnostics is an Oxford University spin-out company providing a ground-breaking scanning technique for the diagnosis of liver disease. As a young, innovative company, we required a certified quality management system that allowed us to realise our ambitious growth plans and take our service to market within 2 years of founding the company. Specifically, we needed clear systems for customer relations management, product development and sales.

With a background in business and experience in a medical technology, Frank has helped us to put in place a QMS which is integral to our business strategy. Guided by his knowledge and expertise, we have developed a practical, process-based approach that we believe will allow our organisation to drive continual improvement. We have found Frank's support and advice invaluable and practical. He is approachable, pragmatic, well-connected, and above all catalyses success."

Dr Rajarshi Banerjee - Chief Executive
Perspectum Diagnostics


"claireLOGIC is an IT and Communications company providing a wide range of services to clients in Oxfordshire, the surrounding counties and Central London. We have always tried to be a systems-based company but realised we would need to build on this with a proven quality management system (ISO 9001:2015).

Frank Pavy was fantastic at observing what we already did and helping us get it formalised using simple flow diagrams. Then also helped us review and improve those procedures for smoother operating. We look forward to working with Frank in the future as our system grows. In case it's not clear - I recommend Frank!"

Andre Vaux - Managing Director
claireLOGIC IT and Communications


"Frank offers a no-nonsense approach to Health and Safety Management - an area of business in which many small/medium business owners lack detailed understanding and expertise. He has created a detailed plan for our business which we hope to develop, as required, under Frank's guidance over the coming years. From my experiences to date, I would be happy to recommend Pavy Ltd to others."

Roger Walker - Managing Director
Roger Walker Travel


“We have been working with Frank over the past year. During this
time he has helped us develop our H&S systems at the same time as highlighting and addressing standards required. He has done this in a clear and helpful way and is always reliably prompt and efficient in his feedback.

Frank is a pleasure to work with and has a refreshing and reassuring approach. He has advised us in a focussed way according to our own business needs. We now have a comprehensive H&S manual and a regular H&S routine suitable for MPMS which in turn gives reassurance to our customers and colleagues. Frank has given clarity to this sometimes complicated but necessary field of business and made it accessible to us."

Claire Powell - Director
Mark Powell Mechanical Services


“Due to the installation of new software systems to run our business we have had the huge task of completely re-writing our ISO 9001 Quality System and have found Frank Pavy’s support invaluable.

With Frank’s highly informed and practical approach the re-writing of our processes and procedures has been made easier to understand for everyone and with well over 50 procedures this has been a huge task.  Due to Frank’s careful preparation and attention to detail this has been achieved with minimal disruption to our business.”

Linda Davis - Marketing and Quality Specialist
Pulse Power & Measurement Ltd


“We appreciate the invaluable support Frank Pavy gave us during our recent successful implementation of ISO 9001. With a highly informed yet practical approach, Frank helped us to develop our processes and document them in a way in which everyone could understand. He steered us through all the requirements of the standard, and improved the effectiveness of our Health & Safety training programme. As part of Parkers European’s business growth strategy, we are currently working with Frank towards achieving ISO 14001."

Eddie Sinclair - Managing Director
Parkers European


"If you’re planning to implement a quality or environmental system into your business, I can recommend Frank Pavy. Frank recently helped us to gain both ISO9001 and ISO14001 certification on the first attempt, with minimal burden to our business. He guided us through the process with expert advice, careful preparation, patience and attention to detail. Frank is one of those rare people who is truly committed to achieving the best results and stays true to his word."

Iain Lewis - Managing Director
Torpedo Group Limited


Anthony Stiff Associates, Landscape Architects based on Milton Park near Abingdon, Oxfordshire, have successfully passed an external accreditation of their ISO 9001 Quality Assurance system developed with Pavy Ltd.

"We have been very pleased with the way in which the system has developed with Frank Pavy understanding our needs as a specialist Landscape Practice, keeping the system focussed on what we need it for."

Anthony Stiff - Managing Director
Anthony Stiff Associates


Additional testimonials are available on LinkedIn


June 2018 »
ISO 45001 international standard has been published

Nov 2017 »
Pavy change of telephone number

March 2017 »
Getting ready to transition to new ISO 9001:2015 and 14001:2015

Jul 2016 »
Delay to ISO 45001 Occupational Health and Safety standard

Mar 2016 »
New ISO 45001 Occupational Health and Safety standard due out October 2016

Sep 2015 »
Revised ISO 9001:2015 and ISO 14001:2015 standards out now

Jun 2015 »
ISO 9001 and small businesses - striving for excellence

Mar 2015 »
Revisions to ISO 9001 - Get informed. Think ahead. Do it right.

Sep 2014 »
FAQs on new ISO 9001:2015 Quality Standard.

Dec 2013 »
The Guardian article 'What are the best ways to protect warehouse stock?'

Oct 2013 »
Updated ISO 9001 and ISO 14001 standards due out 2015.

July 2013 »
A quality system should be a useful tool, not an administrative burden.

Feb 2013 »
Parkers guarantees quality VIP chauffeur service with a remote workforce.

Jan 2013 »
NEW CoSHH Risk Assessment Safety Bulletin.

Aug 2012 »
The Fulfilment Store make energy savings with ISO 14001.

Mar 2012 »
Government clarification on non-accredited ISO certification.

News Archive

PAVY Ltd, 41 Beech Close, Faringdon, Oxfordshire. SN7 7EN.   T: 01367 241485  E: info@pavy.co.uk
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